General Inquiry

Submit a General Inquiry

Use this form for general questions. If you already have a product idea, we recommend starting with the Product Builder first. It helps DIO understand your request faster and turn it into a clearer product brief.

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Tell us about your project

Sampling and Design Fees

Samples are not free of charge. The sampling fee is USD 500 per request.
The fee covers up to 2 rounds of sampling, including the sample cost and international shipping.
From the 3rd sampling round, only the international shipping cost is charged additionally.
If your label or packaging design is not ready, design work is charged at USD 250 per design.
Once your final production order is confirmed, the full sampling fee is deducted from your final payment.

I have read and accept the sampling fee (USD 500, up to 2 rounds) and design fee (USD 250 per design) terms.

All guidance is preliminary. Final quotation depends on formula, packaging, certification, sample requirements, manufacturer capacity, and order quantity.